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Tally.Server 9

Enhancing the Operational Efficiencies of your Enterprise

Troubleshooting/ Roll-back

My machine where I have installed Tally.Server 9 has crashed. Can I re-activate Tally.Server 9 license in any different system?

Yes. Similar to Tally.ERP 9 licensing procedure, Tally.Server 9 License can also be re-activated in different system.

What is the procedure for Surrender/ Re-activation of Tally.Server 9?

To surrender Tally.Server 9 license,

  1. From Server 9 Monitor, click S: Manage Server or press Alt + S
  2. Server Information screen will appear. Click F3: Licensing or press F3
  3. Select S: Surrender License option and press Enter or press Alt + S to surrender license.
  4. Server 9 prompts you with a message, Press Y or click on Yes to surrender license
  5. Server 9 will displays a message License Surrendered Successfully To reactivate Tally.Server 9 license follow the steps shown:
  6. Click R: Reactivate License in the Start-up screen
  7. The Reactivate License form appears
  • Enter the E-Mail ID of the Site/ Account Administrator to reactivate the License
  • Enter the required password and Select the required site from the List of Sites displayed
  • Server 9 displays the Reactivation Successful message.
What is the procedure of Rollback from Tally.Server 9?

The procedure for the Rollback is very simple. It is as follows:

  • Surrender Tally.Server 9
  • Uninstall Tally.Server 9
  • Re-Share the Data folder via Windows with clients
  • Update the same windows shared path in configuration (tally.ini) file accordingly

 

Who can be reached for any issues?

In case if you require any kind of support, you can reach us through various mediums to get a resolution to your queries. For example:

  • Dial our Toll-free Number 1-800-425-8859 or 1-800-22-8859 between 9 AM and 9 PM on all the working days and speak to our representatives
  • Write an E-Mail to support@tallysolutions.com
  • Visit our website tallysolutions.com and Chat with our representatives
  • From within Tally.ERP 9/ Tally.Server 9, Click Support Centre and log a query
  • Visit our website tallysolutions.com, Click "Dial a Tally Expert" and fill you contact details. Our representative will get back to you in no time.
  • You can click help button on Tally.Server 9 and access Local help.
  • You can click help button on Tally.Server 9 and access online help. The Online help.
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